Chloe Church · Creative Direction Spec case study · Creative direction & growth

Lumi Mama · premium glass bottles & pacifiers

From a pretty bottle to the bottle moms ask for.

A growth strategy for a $2M baby brand whose Instagram growth had stalled: the brainstorm, the insight that changed the plan, and the first 90 days.

Lumi Mama and its numbers are fictional. This is a spec exercise that shows how I work with a founder, from first conversation to a plan her team can start on Monday.

The brief

Loved by customers, stuck on Instagram.

“Ads keep getting more expensive, and we only reach moms who already follow aesthetic accounts. I want to be the bottle premium moms ask for, and eventually be in stores like Nordstrom.”
$2Myearly revenue, almost all online
80kInstagram followers
4people on the team
$68bottle set price

The insight

Two things you only learn inside the house.

Moms buy the answer

Nobody buys a pretty bottle at 3am.

They buy the thing that stops the crying. The founder built Lumi because her baby wouldn't latch and then refused the breast after a bottle. That problem, switching between breast and bottle without rejection, was buried under "soft neutral colors."

The window is short

By about 12 weeks, moms are married to a bottle.

Once a baby takes a bottle well, families rarely switch. So the money spent on moms of toddlers was mostly wasted. The real window runs from pregnancy to roughly three months.

Both come from twelve years working inside family homes: watching what moms actually reach for at night, what gets abandoned in a drawer, and what they recommend to each other.

The big idea

Made for the first 12 weeks.

One line that ties the founder's latch story, the hospitals, the registries, and the newborn-gear partnerships into a single message, aimed at the only moms who are still choosing.

The brainstorm

Go wide first, then let the client choose.

Every session starts with every direction on the table. The founder reacts, and we build on what lights her up.

Luxury specialty boutiques Pop-ups in high-traffic, high-income spots New-parent podcasts Lead with the latch story Nordstrom, Target & big-box outreach Pediatricians & hospital lactation teams Snoo & DockATot partnerships Gift-with-purchase brand collabs European newborn collab set Weekend market tables Travel and sample bottles Buy-a-bottle contest Give-back for lactation support Multi-city pitch trip Mom group meetups

● What the founder chose to start with

The first 90 days

Three moves, in this order.

1

Weeks 1–12 · Retail

Get on the shelf next to $300 baby cashmere.

A luxury boutique shelf says "premium" better than any ad. Start with the closest big city, then choose: go city by city, or only New York, Miami and LA, where scarcity itself reads as luxury.

  • Find each store manager and ask to meet in person
  • Prepare 2–4 hours per pitch: rehearse out loud, answer every likely question
  • Team target: 5 outreach emails and 3 store meetings a week
  • Pitch the big names now too. "No" means you asked the wrong person
  • Add a travel or sample bottle for faster-moving stores like Target and Publix
2

Starting month 1 · In person

Pop-ups where new moms already are.

Most sales happen online, which means in-person is wide open. Show up in high-traffic, high-income places and let moms hold the bottle.

  • Coffee shops, Pilates and barre studios, athleisure stores, bakeries
  • Monthly makers' markets and a "mama morning" table with other mom brands
  • Park meetups with local mom groups
3

Ongoing · Story

The founder tells the latch story herself.

Guest spots, not ad reads, since most listeners skip ads. Target shows whose audience is 25–35, including mental health and wellness shows that aren't only about parenting.

  • One honest story: the latch, the refusal, and what finally worked
  • A listener code to track which shows convert

Parked for later, on purpose

Travel kitAirport idea, reworked as a travel set sold online.
European newborn collabBottle plus newborn pajamas as a gift set, pitched to luxury department stores.
Contest with a causeEach bottle is an entry to win a year's supply, tied to lactation support for moms who can't afford it.
Medical channelPediatricians and hospital lactation teams once retail has traction.

What it looks like

The idea, out in the world.

lumimama

She wouldn't latch.
Then she wouldn't come back to me.

lumimama That week is why Lumi exists. Made for the first 12 weeks, for babies who go breast to bottle and back.

Founder-story post, replacing product-only shots

Saturday · 9 to 11am

Mama Morning

Coffee, a lactation Q&A, and bottles you can actually hold before you buy.

Pop-up at a local Pilates studio · babies welcome

Pop-up invite for move 2

Guest idea: the baby who refused the breast after a bottle

Hi Jess, I'm the founder of Lumi Mama. My daughter wouldn't latch, and once we tried bottles she wouldn't come back to me. I'd love to talk with your listeners about the breast-to-bottle switch, what nobody told me, and what finally worked.

— Margot

Podcast guest pitch for move 3

How we'd know it's working

Simple numbers, checked weekly.

3 / weekstore meetings booked
10 storescarrying Lumi by day 90
2 / monthpop-ups, with sales per hour tracked
Codesredeemed per podcast episode

Example targets for a fictional brand, set with the founder at kickoff.

I can also build the automations that keep the plan moving: store outreach tracked in one place, polite follow-ups when a manager goes quiet, podcast pitches logged, and contest entries counted. Most strategists stop at the plan. I help it actually happen.

About Chloe

Ideas that turn into sales.

12 yrsinside family homes, seeing what parents actually use
400books sold from 2,000 flyers and coffee-shop signings
1app built and growing, atuned, for nervous-system support
Try it

Idea session

$350

A 20-minute brain dump call: you talk, I listen. Then I come back with my ideas and your top three moves, in writing, on a short follow-up call, or both. Credited in full if you upgrade within 30 days.

Book a session
Best place to start

Growth roadmap

$1,500

The session plus a 90-day plan: priorities, outreach targets, pitch talking points and pop-up plans.

Start my roadmap
Plan + build

Roadmap + systems

$2,250

Your growth roadmap plus one automation built in your own account, so the plan keeps running behind the scenes from day one.

Start roadmap + systems
Ongoing

Fractional creative director

$2,500 / month

Ongoing campaign ideas, a monthly strategy session and feedback on what your team makes. Three-month minimum, then month to month.

Bring me in

Not sure which fits? Book a free 30-minute call and we'll pick together.

Want this for your brand?

I work with baby, mama and family brands that want to grow without losing what makes them feel personal.

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Lumi Mama, Margot, and all figures on this page are fictional and created for illustration. Strategy and copy by Chloe Church.