Systems that still work on everyone’s hardest days.
Automation for therapists, coaches, studios and growing teams. We take repetitive work off people, keep every client touchpoint calm and consistent, and leave every judgment that matters with a person.
Holiday flows · this season only
The holidays, handled while you're actually off.
December is when inboxes pile up, clients drift, and everyone you need is out of office. These flows keep things moving quietly through the break, so January doesn't start with a backlog.
Before the break
Holiday hours, handled kindly
A calm auto-reply while you're away that says when you'll be back, how to book, and where to go if it's urgent.
- Turns itself on and off on your dates
- Warm out-of-office in your voice
- Points urgent needs to the right help
Through December
Gift cards & year-end offers
Two short, gentle notes: one for holiday gift cards, and one reminding clients that many FSA balances expire at the end of the plan year.
- Two emails, never pushy
- Anyone who asks to stop is taken off
- You approve every message
First week of January
The January rebook
Clients who drifted over the holidays get a soft "ready to pick back up?" note with your open January times, before they forget to come back.
- Only goes to people who haven't rebooked
- One-tap booking link
- Personal replies come straight to you
The year-end rush
Year-end close guard
Deals and projects racing to close by December 31 stall when counsel, vendors and clients go out of office. This flow notices and keeps them moving.
- Catches out-of-office replies on open items
- Drafts a follow-up to the backup they name
- Anything critical goes to a person the same day
Mid-December
The year-end thank-you
A personal note to every client, partner and referral source from the year, in your voice, so you're the name they remember going into Q1.
- Personalized from your own contact history
- No mass-mail feel
- Nothing sends until you approve
First weekday of January
The January restart
Every open item that stalled over the break gets a short "picking back up" note, and your team starts the year with one clear list of what's still open.
- Follow-ups drafted for every open item
- One open-items list for the team
- Critical items flagged at the top
Sample · holiday out-of-office
Hi Maya, thank you for your note. The practice is closed Dec 24 – Jan 1 so everyone can rest. I'll reply personally on Jan 2. To book, use the link below. If something can't wait, here's who to contact. Wishing you a gentle holiday. — Sam
Sample wording only. Your version is written with you, in your voice.
Set up by December 12, running through the new year.
Pick one holiday flow and I'll build, connect and test it in your own Google or Microsoft account, with a week of support. It stays yours after the holidays, too.
Done for you from $750 per flow. Limited holiday spots.
Most automation sells speed. We design for capacity.
The same thinking behind the atuned app, applied to the systems you work in: fewer demands on people, and tools that still work when someone is overwhelmed.
Less repetitive work
Reminders, follow-ups, sorting and data entry happen on their own, so your attention goes to clients and decisions.
Fewer dropped balls
Nothing depends on someone remembering. Every inquiry, form and flag lands in the right place, every time.
Calmer for clients
One next step instead of a list, a clear way to reach a person, and messages that sound like you.
Four places work gets stuck.
A few of the flows in each. The full library has 79 flows, each with exactly what runs automatically and who decides what.
Never lose an inquiry. Fewer empty slots.
Missed calls answered kindly, inquiries followed up, calm reminders and a waitlist that refills cancellations.
Clients feel held. You aren’t on call.
Check-ins that meet people where they are, briefs before every session, and safety flags that always reach a person.
Get your evenings back.
Your inbox sorted by morning, replies drafted in your voice, notes summarized for your review and documents read for you.
Less busywork across the whole team.
Invoices, approvals, onboarding, support and company knowledge, with people approving every decision that matters.
What changes on an ordinary Tuesday.
Three flows, step by step. The gold dot marks where a person takes over.
A missed call
- You’re in session when the phone rings
- The caller hears voicemail and hangs up
- By the time you call back, they’ve booked someone else
- Starts when: a call to your practice line goes unanswered
- Automatically: a kind text within a minute, with a booking link and a callback option
- A person decides: existing clients and anything sensitive come straight to you
Before a session
- You skim a long form in the hallway
- A worrying answer is buried on page two
- The first ten minutes go to catching up
- Starts when: your client submits a short check-in before their session
- Automatically: a one-page brief in your inbox: state, what they want to bring, what changed, flags first
- A person decides: you read every flag. Flags follow your rules, never AI
The morning inbox
- Forty unread emails before your first client
- Leads sit next to newsletters
- Urgent messages wait until evening
- Starts when: every new email arrives, with a summary at 8am
- Automatically: sorted into leads, clients and admin, urgent items on top, replies drafted in your voice
- A person decides: you review and send every reply. Clinical or sensitive emails are flagged, never drafted
Automation handles the routine. People handle the rest.
Every flow has a named person in charge, a way out for clients, and a written plan for anything sensitive. AI drafts, sorts and summarizes. It never decides.
- Safety flags always reach a trained person, with a backup if nobody responds
- AI is never used to judge whether someone is safe
- Clinical, medical and sensitive messages are flagged for you, never drafted
- You approve wording, lists and anything sent on your behalf
- Every AI flow is tested before launch and after every change
- Everything is built in your own account and handed over to you
Set it up yourself, or hand it off.
Do it yourself
Just your email
- Four ready-made flows for Google or Microsoft
- Step-by-step guide, about 15 to 20 minutes on Google
- No coding
Have it built
One-time, per flow
- Built, connected and tested in your account
- A week of support after launch
- Optional upkeep, $199 a month
The Practice Suite
Instead of $3,000 built separately
- Quiz follow-up, reminders, triage and the pre-session brief
- One voice, one connected system
- First month of upkeep included
A custom build
After a discovery call
- Finance, approvals, onboarding, support and knowledge flows
- Microsoft 365 or Google Workspace
- Built in stages, tested before launch
From first call to handed over.
“My goal is to help people carry less.”
- 11 years running operations in ultra-high-net-worth households, where nothing could be missed
- Psychology-trained. A BA in Psychology and years of nervous system research, so client messages are warm, careful and sound like you
- Try it before you trust it. Many flows have a live demo you can click through before you download or book anything
Chloe Church, founder of atuned
Good questions.
Do I need to know how to code?
No. Starter kits come with a step-by-step guide, and done-for-you builds are set up for you.
Whose account does it run in?
Yours. Every flow is built in your own Google or Microsoft account and handed over, so it never depends on me.
What about client privacy?
Flows only use the tools you already have, and we decide together what each one may read and store. Your practice stays responsible for its own privacy and health-data obligations, such as HIPAA where it applies, and we design around them with you.
Is AI making decisions about my clients?
No. AI only drafts, sorts and summarizes. Safety, interpretation and anything sensitive always go to a person, using rules you approve.
What if something breaks?
Every build includes a week of support. Ongoing upkeep is $199 a month, including one adjustment each month.
I’m not a therapist. Is this for me?
Yes. Many flows suit any appointment or service business, and growing teams can use the finance, operations and support flows. The quiz will point you to the right ones.
Less friction. More capacity.
Start with one flow, and add the next when you’re ready.
Prefer email? admin@atuned.org
atuned designs and builds systems. It does not provide clinical services. Flows support a practice’s own judgment and do not diagnose, provide clinical care or replace emergency services. If you are in danger or think you may harm yourself, call or text 988 (US) or your local emergency number. Privacy · Terms