Flow 055 · After-hours phone assistant
Your front desk, even after hours.
A calm, natural-sounding assistant answers when you can’t. It says it’s automated, answers your approved questions, books or moves appointments, and leaves you a written summary of every call.
Try it below. Sample practice: Willow & Stone Wellness (fictional).
Practice lineThu 8:47pm · incoming call
DemoTap a line to play the caller
What lands with you
Play the caller in the transcript. Each call ends with a summary for you.
0after-hours calls answered
0appointments booked or moved
0call summaries sent to you
Sample practice and sample numbers, for illustration.
How it works
- Starts when
- A call comes in after hours, during sessions or while the line is busy.
- Runs automatically
- A natural-sounding voice answers, says it’s automated, answers approved questions, books or moves appointments, and texts confirmations.
- Where AI helps
- Understanding what the caller needs and replying from your approved script and calendar. It never gives clinical advice.
- Where you’re in charge
- Every call ends in a written summary for you. Emergencies get 911 and 988 right away, and anything it can’t handle becomes a callback.
Made for
- Practices getting more calls than they can answer
- Solo practitioners who can’t pick up between sessions
- Group practices that want a front desk after 5pm
What’s included
- A greeting and voice tuned to your practice
- Approved answers and clear escalation rules
- Calendar connection for booking and changes
- A summary of every call, plus a monthly review of how it’s going
Want this in your practice?