Flow 055 · After-hours phone assistant

Your front desk, even after hours.

A calm, natural-sounding assistant answers when you can’t. It says it’s automated, answers your approved questions, books or moves appointments, and leaves you a written summary of every call.

Try it below. Sample practice: Willow & Stone Wellness (fictional).

Practice lineThu 8:47pm · incoming call
Demo
Tap a line to play the caller

What lands with you

Play the caller in the transcript. Each call ends with a summary for you.

0after-hours calls answered
0appointments booked or moved
0call summaries sent to you

Sample practice and sample numbers, for illustration.

How it works

Starts when
A call comes in after hours, during sessions or while the line is busy.
Runs automatically
A natural-sounding voice answers, says it’s automated, answers approved questions, books or moves appointments, and texts confirmations.
Where AI helps
Understanding what the caller needs and replying from your approved script and calendar. It never gives clinical advice.
Where you’re in charge
Every call ends in a written summary for you. Emergencies get 911 and 988 right away, and anything it can’t handle becomes a callback.

Made for

  • Practices getting more calls than they can answer
  • Solo practitioners who can’t pick up between sessions
  • Group practices that want a front desk after 5pm

What’s included

  • A greeting and voice tuned to your practice
  • Approved answers and clear escalation rules
  • Calendar connection for booking and changes
  • A summary of every call, plus a monthly review of how it’s going
Build size L · larger

Want this in your practice?