your practice shouldn't depend on you remembering everything.
The practice suite is four calm, human-sounding workflows built around your voice and your rules. Follow-up happens on time, clients feel looked after, and anything that needs a real person lands in front of you.
automation where it helps. people where it matters.
Built by Chloe at atuned for therapists, coaches and wellness practices.where practices quietly leak
None of these are dramatic. They're the small gaps that happen when you're fully booked and doing the admin in between sessions.
the quiet quiz
Someone takes your quiz, gets their result, and never hears from you again.
the empty slot
A client forgets, or couldn't find how to reschedule, so they just don't come.
the buried message
A tender note from a client sits under five receipt requests until Friday.
the cold start
You scroll back through notes in the two minutes before a session.
one tuesday, running quietly
Here's a normal day at our sample practice with all four flows on. Nothing needed the practitioner until the last entry.
- Maya finishes the "what does your body need right now?" quiz at breakfast. Her results email arrives within a minute.quiz follow-up
- Tomorrow's four clients get a reminder text with parking notes and a one-tap reschedule link. Alex moves to next week instead of no-showing.booking reminders
- Seven inbox messages are sorted. Three scheduling and two billing replies are drafted, and two personal messages are pinned for the practitioner.message triage
- Jordan's one-page brief is ready: what she shared at intake, what's changed since last visit, and what she wants to talk about.pre-session brief
- You read Jordan's brief with your tea, approve the drafted replies in one pass, and answer the two pinned messages yourself.
look inside each flow
Pick a flow to see exactly what your clients receive and what shows up for you.
the quiz that doesn't go quiet
When someone finishes your quiz, they get three thoughtful emails over a week instead of silence.
- their results, right away, in your words
- two days later: one useful idea tied to their result
- five days later: a gentle invitation to book
Works with the quiz, email and booking tools you already use.
Hi Maya,
Thanks for taking a few minutes for yourself this morning. Your answers point to a body that's been doing a lot with not much rest: lighter sleep, a busy mind at night, and energy that dips mid-afternoon.
That pattern is really common, and it usually responds well to small, steady changes rather than big overhauls.
Warmly,
Sam at Willow & Stone
Hi Maya,
A lot of people with your result find the afternoon dip is where the day tips over. One thing to try this week: a ten-minute pause before 3pm, away from screens, before you reach for caffeine.
It won't fix everything, but it can show you how much of the dip is fuel and how much is pace.
Sam
Hi Maya,
If the quiz felt familiar and you'd like to go deeper, a first session is where we map out what's draining you and what might help. No pressure either way. The results are yours to keep.
Book a first sessionSam
reminders that sound like your front desk
Clients get a reminder the day before and a short note the morning of, with the details they always ask about.
- day before: time, address, parking, what to bring
- a one-tap link to reschedule, so they move instead of vanish
- morning of: a short, warm nudge
Works with your calendar or booking system and your texting or email tool.
an inbox that puts people first
New messages are labeled as they arrive. Routine ones get a drafted reply for you to approve. Anything personal goes straight to the top, untouched.
- scheduling: reply drafted with your booking link
- billing: reply drafted with your receipt info
- for you: pinned to the top, no reply sent
Works with the inbox you already use.
- Priya N.for you"Had a really rough week, not sure the exercises are helping…"no reply sent · pinned for you
- Jordan R.for you"Quick question about something that came up in our last session…"no reply sent · pinned for you
- Alex T.scheduling"Can I move Thursday to next week?"reply drafted with reschedule link · waiting for your OK
- Maya L.scheduling"Do you have anything on Saturdays?"reply drafted with Saturday openings
- Chris B.billing"Could I get a receipt for my HSA?"reply drafted with receipt instructions
walk in already caught up
Before each session, a one-page brief pulls together what the client shared and what's changed since last time.
- built only from forms and notes the client gave you
- highlights what's new and what they want to cover
- sends the client a short prep note too
Works with your intake forms, check-in forms and notes.
Jordan R.
session 4 of 6 · tuesday 2:00pm · 60 minutes
- came in for
- Tension in shoulders and jaw, trouble winding down after work.
- since last visit
- Check-in form says sleep is a bit better. Jaw still tight on workdays.
- wants to cover
- "Something for Sunday nights, that's when it's worst."
- last session
- Tried a breathing practice before bed. Said it helped "about half the time."
- logistics
- Paid through session 6. Prefers text reminders.
Summarized from Jordan's intake, check-in forms and your session notes. For your review only.
which flow would help you most?
Answer three quick questions and we'll point you to the best place to start.
Your recommendation will show up here.
how we build it together
You don't need to be technical. You just need to know how you want your clients to feel.
find the gaps
On a 30-minute scope call we look at where follow-up, time or client care is slipping.
- your current tools
- your voice and boundaries
- the one flow to start with
connect it to you
I build the workflow around your tools, your words and your rules, then test it end to end.
- messages written in your voice
- you approve every template
- tested before anything goes live
you own it
Everything lives in your accounts, with a week of launch support while it settles in.
- a simple walkthrough
- a week of launch support
- changes are easy later
people where it matters
Automation should protect the relationship with your clients, never stand in for it.
nothing clinical is automated
Flows handle logistics and gentle follow-up. Clinical and personal questions always go to you.
you approve before it sends
Drafted replies wait for your OK. You decide what runs on its own and what doesn't.
it sounds like you
Every message is written with you, in your voice. No robotic templates.
it's yours
The system is built into your own accounts. You own it and can change or pause it any time.
two ways to start
Start with one flow, or build the whole client experience at once.
done for you
$750
one-time setup · one flow
Pick any one of the four. It's connected to your tools, tested and handed over in your account.
- one flow of your choice
- written in your voice
- a week of launch support
the practice suite
$2,400
first month of upkeep included
All four flows, built together in one voice, so the whole client journey feels like you from first quiz to fourth session.
- quiz follow-up
- booking reminders
- message triage
- pre-session brief
- first month of upkeep included
questions practitioners ask
The things people usually want to know before a scope call.
do I need to change the tools I use?
Usually not. The flows are built around the email, calendar, booking and form tools you already have. If something you use can't connect, we'll talk through options on the scope call.
will my clients know it's automated?
The messages are written with you, in your voice, and they only cover logistics and gentle follow-up. Anything personal still comes from you.
what about client privacy?
The flows only use information clients have already given you, and everything lives in your own accounts. We'll go over what each flow touches before anything is built.
what happens if something breaks?
You get a week of launch support with every build, and the practice suite includes the first month of upkeep, so fixes and tweaks are covered while it settles in.
can I start small?
Yes. Most people start with one flow, see how it feels, and add more later.
want this built around your practice?
On a 30-minute call we'll look at where follow-up is slipping and which flow would help most. You'll leave with a clear plan, whether or not we work together.
book a 30-minute scope call or email Chloe at admin@atuned.org