Flow 027 · Between-session check-in

Stay connected between sessions, without creating an obligation.

A short message at the rhythm you choose, with five buttons. Clients can say how they are in one tap, ask for support, or skip with no guilt. Anything that needs a person reaches one, within a time you’ve agreed.

Try it below. Sample practice: Larkspur Somatic Therapy (fictional).

Larkspur check-inText messages · sample practice
Demo
Pick what happens next

What lands with you

Clients feel held between sessions, and you aren’t on call. Every reply goes into your next brief, and “need support” always reaches a person.

0check-ins sent
0replies
0needing a person

Sample practice and sample numbers, for illustration.

How it works

Starts when
A scheduled message at the interval you choose, such as Sunday evening.
Runs automatically
Five reply buttons, routing each answer, one gentle resource where it helps, logging to the client’s record and adding it to your next brief. No reply means one soft message, then nothing.
Where AI helps
None for routing. Optionally, a short summary of any notes the client adds.
Where you’re in charge
A person reads every “struggling” and “need support” reply within the window you agree with each client.

What stays with a person

  • Every “need support” reply
  • Deciding whether to reach out personally
  • How often messages go out, and to whom
  • What clients are told about response times

What’s included

  • A weekly or custom-rhythm message in your words
  • Five one-tap replies, including “skip this week”
  • Routing and logging to the client’s record
  • Support replies sent to a named person, with a backup
  • Crisis numbers on every message
  • Runs on: SMS (Twilio or SimpleTexting), Google Sheets or your practice software, Make or Zapier
Build size M · medium

Questions teams ask

What if clients never reply?
That’s fine. One soft message, then it stops. Silence is never escalated or chased.
Will this create more work for me?
Usually less. Most replies are a single tap that goes straight into your brief. Only “need support” asks something of you, within the window you set.
Can a client change how often it comes?
Yes. They can reply PAUSE or ask for a different rhythm at any time.

Want this for your practice?

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